Women’s Shelter Manager

JOB POSTING

 

Tk’emlúps te Secwépemc (TteS) is a fast-growing vibrant organization committed to the development and progress of its Band Members and Community.  As such, the TteS invites applications from qualified, highly motivated and dynamic individuals to fill the following position.

 

POSITION TITLE:     Women’s Shelter Manager                  

DEPARTMENT:            Community Services 

SUPERVISOR:              Community Services Manager         

TERMS:                        Full Time, Permanent

REFERENCE #:             2026-054        

 

Purpose of Position:

The Women's Shelter Manager oversees shelter operations, providing support services to residents in crisis while advocating for their rights and empowerment. They lead staff, manage resources, and engage with the community to create a safe environment. Additionally, they coordinate furnishing and ensure the shelter is operational, ready to serve community members in need effectively.

 

Duties and Responsibilities:

Key Responsibilities:

• Play a pivotal role in initiating shelter operations, overseeing furnishing and finishing in coordination with Housing Department and Community Services.
• Coordinate closely with the housing department to ensure regulatory compliance and assist in project completion as per the timelines.
• Collaborate with stakeholders to develop policies and procedures for shelter operations, including safety protocols and resource allocation.
• Oversee the procurement of necessary supplies and equipment, ensuring the shelter is equipped to meet residents' needs; ensure coordination and communication, work to establish a seamless transition for residents seeking shelter and support.
• Develop and implement programmatic initiatives to meet the needs of shelter residents, including case management, counseling, advocacy, and educational workshops.
• Ensure that services are trauma-informed, culturally sensitive, and inclusive of diverse backgrounds and experiences.
• Ensure all project activities adhere to Canada Mortgage and Housing Corporation (CMHC) operating agreements, maintaining compliance with all contractual obligations.
• Facilitate regular coordination meetings with project teams and stakeholders to monitor progress, address any issues, and ensure alignment with project goals and timelines.

Supervision and Training:

• Recruit, train, supervise, and evaluate shelter staff, including case managers, counselors, administrative personnel, and volunteers.
• Provide ongoing support, guidance, and professional development opportunities to staff to ensure high-quality service delivery.

Resident Support and Advocacy:

• Provide crisis intervention and emotional support to shelter residents, ensuring their safety, dignity, and empowerment.
• Advocate for residents' rights and access to resources, including legal assistance, healthcare, housing, and employment opportunities.
• Facilitate support groups, workshops, and activities aimed at building life skills, self-esteem, and resilience among residents.

Administrative Oversight:

• Manage the shelter's budget, including monitoring expenses, preparing financial reports, and identifying opportunities for funding and resource development in coordination with Community Services Manager.
• Maintain accurate records and documentation related to shelter operations, client services, and outcomes.
• Ensure compliance with relevant regulations, policies, and procedures governing shelter operations and client confidentiality.

Community Engagement and Outreach:

• Cultivate partnerships with local organizations, businesses, and government agencies to expand support networks and resources for shelter residents.
• Develop and implement outreach strategies to reach underserved populations and increase access to shelter services.

 

 

Professional Certification, Education and Experience:

• Bachelor’s degree in Social Work, Human Services, Public Administration or equivalent
• 4-7 years related experience
• Must have experience working with Indigenous communities.
• Knowledge of Family Law and principles

 

Financial Responsibility:

Maintain and monitor budget throughout fiscal year.

 

Supervision or Training Duties:

Recruit, train, supervise, and evaluate shelter staff, including case managers, counselors, administrative personnel, and volunteers.

 

Skills and Abilities:

• Strong organizational and planning skills.
• Strong communication skills.
• Outstanding people skills.
• Ability to facilitate, engage and present at technical, leadership and community level.
• Demonstrated ability to multi-task, manage time, set priorities, and met deadlines.
• Ability to take initiative and problem solve.
• Strong tact and diplomacy.
• Must have strong teamwork and cooperation, service orientation and problem solving and judgement skills.
• Culturally sensitive/aware.
• Knowledgeable about generational trauma and its impacts.
• Demonstrated knowledge of trauma-informed care on individual and community levels.
• Ability to navigate resources and supports for Indigenous peoples.
• Demonstrated ability to work in Indigenous communities.
• Demonstrated knowledge of Secwépemc culture and traditions.

 

Special Requirements:

• Must be able to successfully pass a criminal record check (vulnerable sector).
• Must have a class 5 driver’s license and reliable transportation.
• Must be able to work flexible hours from time to time to travel to outside locations and attend events outside of normal office hours.

 

Benefits:

• Extended health, dental, and vision
• 7.6% Registered Pension Plan (RPP) matching and Life insurance

 

HOURS OF WORK:      Normal Day shifts – 7 hours. Non-normal shifts may be required.

PAY GRADE:                Starting at $78,337.46 to $86,529.61 annually, depending on education and experience

 

Tk’emlúps te Secwépemc thanks all applicants for their interest, however, only those selected for an interview will be contacted.

In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.

 

Deadline for the Job posting is April 21, 2026 by 2:00pm

 

Submit Job Application Form, cover letter, resume, and references

online: https://tkemlups.ca/employment/

or at our Human Resources office #320 Chief Alex Thomas Way.

Office Hours are Monday to Friday 8:00 am to 4:00 pm &

closed for lunch from 12:00 pm to 1:00 pm

 

We require each applicant to fill out

an online application form which can be found at:  https://tkemlups.ca/employment/

 

Any late submissions or submissions without the job application form will not be considered.