Peer Support Worker - Crisis Response Team
Job No:
TTES405
Location:
Kamloops
JOB POSTING
Tk’emlúps te Secwépemc (TteS) is a fast-growing vibrant organization committed to the development and progress of its Band Members and Community. As such, the TteS invites applications from qualified, highly motivated and dynamic individuals to fill the following position.
POSITION TITLE: Peer Support Worker
DEPARTMENT: Community Services
SUPERVISOR: Clinical Lead/Team Supervisor
TERMS: Full Time, 3 year term
REFERENCE #: 2026-103
Purpose of Position:
The Peer Support Worker uses lived and living experience with mental health and/or substance use challenges to provide relational, strengths-based, and Harm Reduction-oriented support to individuals in crisis. This role models hope, resilience, and recovery while walking alongside community members, respecting each person’s self-identified goals, including safer use, stabilization, or abstinence.
Duties and Responsibilities:
- Direct Peer Support. (60%)
- Provide immediate emotional support and reassurance to individuals experiencing crisis, distress, or life challenges.
- Utilize lived and living experience to build trust, establish rapport, and foster meaningful relationships with clients.
- Model hope, resilience, recovery, and self-determination through peer-based support practices.
- Provide strengths-based, non-judgmental, and person-centered support that respects individual goals and choices.
- Support individuals experiencing mental health, substance use, grief and loss, trauma, housing instability, and other social challenges.
- Encourage client engagement in services, treatment plans, cultural supports, and community-based programs.
- Support both harm reduction and abstinence-based approaches, recognizing that recovery pathways are unique to each individual.
- Assist clients in identifying strengths, developing coping strategies, and building personal support networks.
- Provide practical assistance and emotional support during crisis response and follow-up activities.
- Promote client empowerment, self-advocacy, and informed decision-making.
- Maintain appropriate professional boundaries, confidentiality, and ethical standards.
- Navigation and Outreach. (25%)
- Assist individuals in navigating health, mental health, substance use, housing, income assistance, cultural, and community-based services.
- Support safety planning, wellness planning, and follow-up outreach activities.
- Facilitate connections to Elders, Knowledge Keepers, Cultural Support Workers, TteS services, and community programming.
- Assist clients in accessing appointments, referrals, treatment programs, and support services.
- Conduct outreach to individuals who may be disconnected from services or experiencing barriers to care.
- Support community reintegration and ongoing engagement with identified supports following a crisis.
- Provide information regarding available resources, services, and community programs.
- Develop and maintain positive working relationships with community members, service providers, and partner organizations.
- Team Participation and Documentation. (15%)
- Participate in multidisciplinary case conferences, care planning meetings, and team debriefings.
- Share observations, client concerns, and recommendations with team members while maintaining confidentiality.
- Maintain accurate, timely, and confidential documentation, records, and activity reports.
- Contribute to program evaluation, data collection, and quality improvement initiatives as required.
- Participate in team meetings, supervision, training opportunities, and cultural learning activities.
- Perform all duties and responsibilities in accordance with TteS policies, standards, procedures, and cultural protocols.
Financial Responsibility:
No direct budget responsibility.
Supervision or Training Duties:
May provide orientation, mentoring, peer support and knowledge transfer as assigned.
Special Requirements:
Criminal Record Check – Vulnerable Sector required.
Valid Class 5 Driver’s Licence.
Ability to work flexible hours, participate in on-call rotation and respond to emergencies.
Working Conditions:
Office, community, client homes, hospitals and partner facilities. Exposure to emotionally demanding, unpredictable and potentially high-risk situations.
Professional Certification, Education and Experience:
- Personal lived and/or living experience relevant to peer support practice and the ability to draw upon that experience to support others in their wellness and recovery journeys.
- Completion of Grade 12 and a minimum of two (2) years of experience providing peer support, outreach, community support, harm reduction, or related human services; or an equivalent combination of education, training, and experience.
- Completion of recognized Peer Support Training or willingness to complete within six (6) months of employment.
- Crisis Intervention Training or willingness to obtain within six (6) months of employment.
- Experience supporting individuals experiencing mental health challenges, substance use concerns, trauma, grief and loss, homelessness, or other complex social challenges.
- Knowledge of recovery-oriented, strengths-based, and harm reduction approaches.
Skills and Abilities:
- Strong communication, interpersonal, and relationship-building skills.
- Ability to establish trust and maintain professional boundaries.
- Understanding of confidentiality, ethics, and professional conduct.
- Ability to work effectively within a multidisciplinary team.
- Strong conflict resolution, de-escalation, and problem-solving skills.
- Ability to maintain accurate documentation and records.
- Ability to work independently and exercise sound judgement.
- Knowledge of recovery-oriented and harm reduction approaches.
Benefits:
- Extended health, dental, and vision
- 7.6% Registered Pension Plan (RPP) matching and Life insurance
HOURS OF WORK: Normal Day shifts – 7 hours. Non-normal shifts may be required.
PAY GRADE: Starting at $30.86/hour depending on education and experience
Tk’emlúps te Secwépemc thanks all applicants for their interest, however, only those selected for an interview will be contacted.
In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.
Deadline for the Job posting is July 28, 2026 by 2:00pm
Submit Job Application Form, cover letter, resume, and references
online: https://tkemlups.ca/employment/
or at our Human Resources office #320 Chief Alex Thomas Way.
Office Hours are Monday to Friday 8:00 am to 4:00 pm &
closed for lunch from 12:00 pm to 1:00 pm
We require each applicant to fill out
an online application form which can be found at: https://tkemlups.ca/employment/